Kroger, a renowned grocery store brand, offers an extensive range of food products, including fresh vegetables, to cater to the diverse needs of its customers. The brand prides itself on its efficient service, ensuring that even during busy times, customers experience minimal waiting time. The staff at Kroger are consistently praised for their polite and helpful demeanor, always willing to assist customers in locating items. With excellent customer service and a plethora of friendly employees, Kroger prioritizes customer satisfaction. Additionally, the presence of a Starbucks within the store further enhances the shopping experience, with delicious frappuccinos and a friendly atmosphere. Despite occasional challenges, such as a broken cake printer, the assistant manager at Kroger goes above and beyond to ensure customer needs are met. Kroger also offers convenience with multiple self-checkouts equipped with conveyor belts, making the checkout process hassle-free. This Kroger store, located at 915 Hardy Rd, Vinton, VA, is reputed for its cleanliness, well-laid-out arrangement, and ability to consistently stock desired products. Opening from 6 AM to 12 AM daily, Kroger provides a convenient shopping experience for its loyal customers.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- LGBTQ+ friendly
- Transgender safe space
- In-store shopping
- Prepared foods
- Quick visit
- Cheques
- SNAP/EBT
- Plastic bags
Reviews
Don't have a service dog but want to bring ole fluffy in anyway? No problem! Kroger LOVES for you to bring your dog in! In fact get the cart all nice comfy for your dog and then head straight to the produce section. I hope someone brings in their Mastiff one day or heck why not your pet bird/cat/rat? ALL animals are allowed. The service dog only sign at the front is just a little inside joke ;) Kroger also likes to not respond to messages/concerns about animals in the store so don't bother. Kroger is just above the law I guess.
My favorite dog was the Chihuahua running around off-leash and no collar barking at people. I unfortunately don't have that gem of a photo to share. Shucks.
The bathrooms here in are absolutely disgusting. I wouldn't bring my dog in these bathrooms. It looked like someone took a hose and sprayed EVERYTHING. Literally everything was soaked, including the toilet paper. I'll be calling corporate. I can't imagine a mother having no choice but to use the disgusting changing station for her baby. The whole bathroom is riddled with mold and mildew.
I don’t think I’ve ever had a positive experience in this store. Constantly out of stock of common items, employees are nowhere to be found when I need to ask a question, there are rarely enough registers open so you’re forced to use the self-checkout which are always having issues, etc etc. I can’t remember the last time I left this Kroger in a good mood. Seems to be mismanaged from the top down.
How do you substitute chicken tenders with bagels? I truly don't understand. In store is great. Ordering is a 50/50 guess even if you mark no substitute.
Kroger pick up is useless, takes longer than going in the store. They will not notify of unavailable items to have a sub option until pick up & it’s a guaranteed wait of at least 20 -30 minutes even when you give the “on my way” notification. Doesn’t matter if you’re the only car for pick up, still a wait.
Is there is a big line it takes no time to get through it's got a lot of different kinds of food you're looking for they have fresh vegetables I know you have a nice setup for
Deli hours are 8 am - 9 pm per Google overview and according to the sign at the deli counter. I was there at 11:15 am 8-1-23 and a lady far behind the counter hollered “I think she’s a at lunch.” This is the second time I’ve gone to get something from the deli recently and no one was available to assist. I understand the employee shortage situation, but it would be just lovely if Kroger cared enough about their customers’ time to let us know in advance. Post your hours!!! No excuses.
I have been a shopper here for years. These bathrooms do, and always have, need some seriously better care and attention and that’s no secret to anyone who frequents Kroger in Vinton. Tonight, 8/12/23 at 8pm was overboard. This is really unsanitary and it smelled absolutely foul. Gag-worthy. Do better!
Location
915 Hardy Rd, Vinton, VA 24179, United States
Hours
-
Updating...
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